Contract Administration Guide

Written by Kristen Shelton.

Procurement and Business Services (PBS) is excited to announce the release of a new Contract Administration Guide, designed to help departments effectively manage active contracts throughout their lifecycles. This guide serves as a practical resource to help ensure contracts deliver the intended value while remaining compliant with university policies, the contract terms and conditions, and State of North Carolina procurement regulations.

The guide provides clear, easy-to-follow best practices for:

  • Monitoring supplier performance and deliverables
  • Managing scope changes, amendments and contract modifications
  • Tracking contract spending, key dates and renewal timelines
  • Maintaining required documentation and ensuring compliance
  • Planning for contract close-out, extensions or renewals

In addition, the guide clarifies departmental roles and responsibilities, highlights common risks to avoid, and offers guidance for when to engage Procurement Services for support.

Whether you are new to contract administration or looking to strengthen existing processes, this guide promotes consistency, accountability and successful outcomes across campus. We encourage all departmental contract administrators to review the guide and incorporate the recommended best practices into their day-to-day contract management activities.

The Contract Administration Guide can also be accessed through the Procurement and Business Services website > Contract Review page

If you have any questions or need additional support, please don’t hesitate to reach out to Procurement Services.