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Guide for U.S. Entities

Definition

You have identified as a U.S. Entity because you are a business that is incorporated within the United States, as demonstrated by your tax documentation, and you are being paid as a business/entity. This guide provides clear information on how to complete the supplier registration process for U.S. Entities, as well as resources for modifying your company information when needed. 

Keep in Mind

If you are being paid an honorarium,
you must enroll as a U.S. Individual, not an entity.

Registration Process

  1. Request an Invitation: Ask your campus contact (the department you are working with) to send you a PaymentWorks invitation.
  2. Check Your Email: You will receive an email to register as a new payee.
  3. Create/Log In: Use the link in the email to create a PaymentWorks account. If you already have one, simply log in and skip to STEP 3: Complete the NC State Registration form.
  4. Complete Registration: Fill out the NC State registration form.

Next Steps

Once submitted, NC State will verify your information. If you have any questions, please reach out to Supplier Onboarding.

STEP 1: Gather Information

DESCRIPTIONREQUIREDOPTIONAL
Business Legal Name x
EIN (Employer Identification Number)x
Tax Classificationx
Tax Classification Other Descriptionx
W-9 signedx
DUNS Numberx
BusinessName or DBA (Invoicing Name)x
Business Telephone Numberx
Preferred Emailx
Websitex
Description of Goods or Servicesx
Primary Full Business Addressx
Remittance Addressx
Supplier Categoryx
Insurance Information (if applicable, provide policy number, insurance certificate, and expiration date; if not applicable, select “I will not be providing insurance”)x
Conflict of Interest Informationx
Payment / Banking Informationx
Accounts Receivable Contact Informationx

STEP 2: Create a PaymentWorks Account

  1. Click on the link listed in the email invitation, which will take you to the PaymentWorks platform. 
  2. Click on Join Now. 
  3. Enter the following information for the person creating the account:
    • First name
    • Last name
    • Company name
    • Title
    • Phone number
    • Email address: Using a generic email address is strongly recommended. This will be your PaymentWorks login credentials.
    • Password
  4. Click on Join Now.
  5. Confirm your email address using the instructions in the activation email sent by PaymentWorks.
  6. Click on Sign In.
  7. Log in with your newly created PaymentWorks credentials. This will bring you to the NC State registration form. 

A note about email addresses:

We strongly recommend using a generic or group email address to create your account. This address should be associated with your Accounts Receivable department.

This best practice is important because the email address you use to create your PaymentWorks account can only be associated with one account, and it may not be used to register subsequent accounts.

This is especially important during employee transitions.
Using a generic email address will prevent future difficulties and payment delays.

STEP 3: Complete the NC State Registration form

  1. Log in to PaymentWorks with your credentials. 
  2. Click on the Connect tab.
  3. Use the information collected during step 1 to enter your information on the NC State Registration form.
  4. Select a payment method from these options:
  5. If you would like to receive credit card payments through Virtual Payables, please select Virtual Card when completing the Payment Information section and look out for an email from [email protected].
  6. Click on Submit.

Vendor Help

For PaymentWorks-related inquiries, such as logging in, adding a new remittance address or changing bank account information, please use the PaymentWorks Payee Knowledge Base. To contact PaymentWorks Support directly, submit a ticket.

Additional Guidance

TOPICGUIDANCE
Email PaymentWorks allows only one account per email address. If you have a large umbrella company, different accounts need to be created for each company under that umbrella.
Insurance Insurance is not required for onboarding. Select “I will not be providing insurance” if this applies to you. 
If you are providing insurance, use 2721 Sullivan Dr, Campus Box 7212, Raleigh, NC 27695 as the address.
Invoices Submit invoices to your NC State customer, not through PaymentWorks.
Payment If you are receiving an honorarium, register as yourself, not your company.
Payment is not disbursed through PaymentWorks. It is a tool to collect vendor information, update as needed, and view invoice status.
Tax Ensure that your EIN is valid with the IRS and matches the legal name entered in PW. It will automatically be returned to you if it is not. 
A signed W-9 is preferred over the PaymentWorks-generated W-9. Please remove the checkbox allowing them to create one.
Updates Contact supplier onboarding if updating TIN, Legal Name in PaymentWorks. We need to verify this information.
Vendor ClassificationThe classification of North Carolina State Agency refers specifically to the vendors found on the State Organizations list.

Another note about email addresses:

If you are registering a business, it is highly encouraged to add additional users to your account. 

If you create an account with a different email address from the one the invite was sent to, please contact us at [email protected] to let us know.

Supplier Onboarding Resources

Helpful Links

Need Help?

Contact the Supplier Onboarding team.