If you are unable to resolve a dispute with a merchant, you must report it within 60 days to Bank of America. Please complete the Dispute Form and fax it to Customer Service at 888-678-6046. More information is available in the PCard Manual for Cardholders.
The cardholder should make a reasonable effort to get a duplicate receipt from the supplier. If that is not possible, the Missing Receipt Form should be used. This form will only be allowed in rare circumstances. It must be filled out COMPLETELY and signed by the cardholder and their supervisor.
If you need to spend more than the transaction spending limit, please submit a request for temporary changes to PCard spending limits.
Vehicle Purchases Form
When you request a new or used vehicle, we need specific information to begin the process. This Vehicle Purchases Form contains helpful instructions and a section to provide necessary information.
Please upload a completed copy of the form and any other required back-up documents with your